🚗 PCAR RENTAL – Rental Policy

✅ What’s Included in Every Rental

When you book with PCAR RENTAL, you always get:

  • Unlimited mileage – drive as much as you want, no limits.
  • Damage & Theft Protection (Loss Damage Waiver + Theft Protection).
  • Third Party Liability Insurance – your protection on the road.
  • Free delivery & collection within city limits (airport service available).
  • Basic roadside assistance – help when you need it.

👤 Driver Requirements

  • Minimum age: 20–70 years for all rentals.
  • Minimum license experience: 12 months.
  • A valid driver’s license, passport or national ID, and a major credit card for deposit are required at pick-up.

💳 Payment & Deposits

  • 50% deposit due at booking.
  • Balance paid at vehicle collection.
  • Accepted payment: credit card, debit card, or method specified during booking.
  • A credit card in the renter’s name is required for the security deposit (even if rental is paid by debit card).

❌ Cancellation Policy

  • Cancel 48+ hours before pick-up → 100% refund (minus any processing fees).
  • Cancel less than 48 hours before pick-up → 80% refund of the prepaid amount.

⛽ Fuel Policy

  • Cars are delivered with a full tank.
  • Must be returned with a full tank.
  • If not, refueling costs plus a €20 fee will be charged.

🚦 Vehicle Use

  • No racing, towing, off-road driving, or illegal use.
  • 🚭 No smoking inside vehicles – cleaning fee applies.
  • Renters are responsible for fines, tolls, and parking violations.

⏰ Pick-Up & Drop-Off

  • Free delivery/collection within city.
  • Airport service available (€10 pick-up or drop-off).
  • Late returns without notice → additional charges (minimum 1 full day).

🆘 Breakdown Assistance

  • All rentals include basic roadside assistance.
  • In case of accident or breakdown, call the emergency number provided.

➕ Additional Drivers

  • Must meet the same requirements as the main driver.
  • Must be registered and approved at pick-up.

📋 Vehicle Condition & Extensions

  • Vehicle inspected at pick-up and return.
  • Renter responsible for any new/unrecorded damage.
  • Extensions must be arranged in advance and depend on availability.
  • Unauthorized late returns may result in penalty fees.

🔒 Privacy & Data Use

Your personal data is handled securely and only used for booking, rental processing, and customer support — in full compliance with applicable data protection laws.


⚖ Governing Law

All rentals are governed by the laws of the jurisdiction where PCAR RENTAL operates.