✅ What’s Included in Every Rental
When you book with PCAR RENTAL, you always get:
- Unlimited mileage – drive as much as you want, no limits.
- Damage & Theft Protection (Loss Damage Waiver + Theft Protection).
- Third Party Liability Insurance – your protection on the road.
- Free delivery & collection within city limits (airport service available).
- Basic roadside assistance – help when you need it.
👤 Driver Requirements
- Minimum age: 20–70 years for all rentals.
- Minimum license experience: 12 months.
- A valid driver’s license, passport or national ID, and a major credit card for deposit are required at pick-up.
💳 Payment & Deposits
- 50% deposit due at booking.
- Balance paid at vehicle collection.
- Accepted payment: credit card, debit card, or method specified during booking.
- A credit card in the renter’s name is required for the security deposit (even if rental is paid by debit card).
❌ Cancellation Policy
- Cancel 48+ hours before pick-up → 100% refund (minus any processing fees).
- Cancel less than 48 hours before pick-up → 80% refund of the prepaid amount.
⛽ Fuel Policy
- Cars are delivered with a full tank.
- Must be returned with a full tank.
- If not, refueling costs plus a €20 fee will be charged.
🚦 Vehicle Use
- No racing, towing, off-road driving, or illegal use.
- 🚭 No smoking inside vehicles – cleaning fee applies.
- Renters are responsible for fines, tolls, and parking violations.
⏰ Pick-Up & Drop-Off
- Free delivery/collection within city.
- Airport service available (€10 pick-up or drop-off).
- Late returns without notice → additional charges (minimum 1 full day).
🆘 Breakdown Assistance
- All rentals include basic roadside assistance.
- In case of accident or breakdown, call the emergency number provided.
➕ Additional Drivers
- Must meet the same requirements as the main driver.
- Must be registered and approved at pick-up.
📋 Vehicle Condition & Extensions
- Vehicle inspected at pick-up and return.
- Renter responsible for any new/unrecorded damage.
- Extensions must be arranged in advance and depend on availability.
- Unauthorized late returns may result in penalty fees.
🔒 Privacy & Data Use
Your personal data is handled securely and only used for booking, rental processing, and customer support — in full compliance with applicable data protection laws.
⚖ Governing Law
All rentals are governed by the laws of the jurisdiction where PCAR RENTAL operates.